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When Ryanair cause a severely disabled passenger to miss his connection in Madrid due to the flight leaving Gran Canaria one an a half hours later he was refused any type of help, stranding him in Madrid airport.

Some people travel with very little or no money because they cannot afford to, in this case to visit his sick mother he had not seen in six years because his sister saved the money to buy a ticket for him.


He was told by Ryanair representatives at the airport to contact the client services representative in Madrid to ask them notify the connection ( 2nd leg) of his journey tat he was delayed.

On a Sunday, after 5pm local time there are no client services, nobody to answer the telephone.

Stranded in Madrid on a Sunday night, waiting until 4am to be told he was not going to receive any assistance of any kind because the second leg of the flight was not with Ryanair was truly despicable, clearly immoral and delivered in an aggressively dictatorial manner that Ryanair should be utterly ashamed of.

Not even an apology.

They abandoned him calling the security guards to remove him from the building.
PASSENGERS ARE ADVISED TO CONSIDER ALTERNATIVE AIRLINES TO RYANAIR
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